Nexen Tyre Ranks First in the GCSI 2016

South Korea, June 30, 2016 – Nexen Tyre , a leading global tyre manufacturer, has announced that the company has yet again topped the list in the tyre category of the ‘Global Customer Satisfaction Competency Index (GCSI) 2016’ for the seventh consecutive year.The GCSI is an evaluation system developed by Global Management Association (GLOMA) under the Ministry of Trade, Industry, and Energy. The evaluation system was developed in order to raise awareness of customer satisfaction management and to support higher level of customer satisfaction management by providing global industrial competitiveness index.This year’s survey was conducted by studying approximately 101,000 Korean residents and their opinions on 183 different products and services across 9 different industrial sectors. The survey studied the products of globally recognized Korean companies that engage in active marketing activities.

Nexen Tyre obtained the highest scores among its competitors in the categories of customer satisfaction elements, customer values, and global competency, topping the list in the tyre category of customer satisfaction for the 7th year running.

Nexen Tyre said, “It is an honor to be recognized for the efforts the company has made in trying to provide the highest quality products possible through strict quality assurance and to respond to customer’s needs by one-step-ahead product development”.

In addition to being honored by the GCSI, Nexen Tyre was ranked 4th out of 12 tyre brands in the Passenger Car segment of the ‘2016 J.D. Power Original Equipment Tyre Customer Satisfaction Study’. The company has been continuously receiving positive appraisals on its products in the global tyre industry.

GCSI’s certification ceremony was held in Beijing, China on 23 June, with the winners of each category in attendance.